Ordering Information

Grandma's Pantry offers quality bulk and pre-packaged products at great prices. All of our "bulk" packaged items are priced per pound and are sold by the pound with the exception of spices. Spices are priced per POUND but are SOLD by the OUNCE. Spice packages generally range in price from $2.00 to $5.00 when shipped. As an example: 4 ounces of a spice that sells for $16.00 per pound would cost $4.00.

Our "bulk" packaged items seldom weigh exactly one pound because we fill orders directly from shelf stock. This saves us time and money that we pass along to you.

A two-step ordering method was implemented to allow us to pass along the savings while allowing you to order all of our products online, including all of our bulk products. We use the familiar COD order processing method to process your order but we will not send orders to you COD. We only use the COD order process as a method to capture your order.

Once we receive your order we pull the products directly from our shelves, selecting packages as close to 1-pound as possible for bulk products. These are usually within 1-ounce of a full pound, spices are the exception as noted above. We then call you within 24 hours, except Sunday, to confirm your order or you may call us Toll free: 800-296-2905. When we call we will ask for your credit card information and give you the EXACT total of your order including tax and shipping. Your confimed, final order, may be slightly more or less in dollars than your online checkout COD invoice indicates.

To purchase more than one unit of an item simply increase the unit quantity in your cart. As an example: if you want 2-pounds of flour, buy 2 units. Spices are packaged approximately 3-ounces per package, therefore if you need 6-ounces, order 2 units.

Always feel free to call us Monday through Friday, 10 AM to 6 PM and Saturday, 9 AM to 6 PM, Toll free: 800-296-2905.

Website pricing is subject to change but we always provide you with the amount of your order before shipping.

Refund and Return Policy:

Generally, we do not provide refunds and all sales are final when shipped. However, in the rare event that we should make a mistake filling your order we will gladly refund or exchange the item for the correct item.

Please call us if you feel a refund or exchange is appropriate.